PosiGen Solar Solutions
6.3
User Reviews
Star Rating
4.1
204 Reviews
Review Breakdown
5
50%
4
11%
3
8%
2
6%
1
24%
Sentiment Criteria
Value
Quality
Service
Trustworthiness
Mart
I am extremely pleased with the smooth and efficient service provided by the entire team. The work was completed as expected and the quality is outstanding. While I can't compare it to other solar systems, I believe it is of great quality in my opinion.
1 day ago
Joseph
I had a positive experience with the customer service, very efficient and smooth. No gimmicks or holdbacks. Haven't received any bills yet, but everything seems good so far.
1 day ago
Thomas
I recently had a service done by this company, and overall, I had a positive experience. The response time was a bit slow, taking almost six months, but the service itself was efficient and the workers were clean. I haven't received a full bill yet, so I can't speak to the cost, but whenever I called, they were helpful. Overall, I would recommend them based on my experience.
1 day ago
Stefferny
I found the process of scheduling my appointment a bit challenging, but overall, I am impressed with the service. The staff was very courteous and accommodating. Although I haven't experienced the full service yet, I have high hopes based on the initial interactions. Looking forward to seeing the results.
1 day ago
Carl
My experience with the electric company and PosiGen had some hiccups due to a disconnect in service installation. Everything was fine initially until there was an issue with a connection, and I had to wait all day for the technician to return. I'm still unsure about the service as it has just been turned on.
1 day ago
Michelle
I have had a positive experience overall with the product, although there have been some delays in responses to calls and messages. The installation has not been done yet, so I cannot comment on that. The service has been good, but some issues remain unresolved.
1 day ago
Reginald
The product is not fully operational yet, so I can't provide a detailed review. The customer service representative mentioned that it's not connected and they are not up and running. I was unable to get my questions answered due to this issue. I will have to wait until the product is fully operational to give a fair assessment.
1 day ago
Susan
I had a great experience with the service. Every time I called, they responded immediately and the team was efficient and unobtrusive. They were in and out in half a day, leaving everything clean and neat. It was a smooth process from start to finish. I would definitely recommend their services to others. Can't wait to finish up the rest of the project with them.
1 day ago
Orlando
The service has been satisfactory so far. It's only been a couple of days since the power was turned on, so it's too early to give a full assessment, but everything seems to be working smoothly. Overall, I'm happy with the service provided.
1 day ago
Edwardo
The service was excellent overall, but there were delays due to city and electrical company procedures. The company itself was not the issue. The process involved the city needing to make changes, including the electrical company changing the meter. Despite these delays, the service was excellent, and I would rate it highly.
1 day ago
Victor
The technician arrived promptly to install the new hook-up, but unfortunately, the job was not completed as expected. It's frustrating that the service was not fully provided, leaving me unable to test if it's working properly.
1 day ago
Patricia
I chose to work with PosiGen after seeing my neighbor's positive experience. I haven't needed customer support yet, but the installation process was smooth. My neighbor rated their experience a 5, and I would do the same based on what I've seen so far. I trust PosiGen based on my neighbor's satisfaction and look forward to enjoying the benefits of their services.
1 week ago
Jon
Communication lacking from other companies I've dealt with. Relatively smooth process except for crew confusion. Can't compare to other solar companies.
1 week ago
Dian
I recently had a frustrating experience with customer service. It was difficult to communicate clearly, and I left feeling dissatisfied with the service provided.
1 week ago
Thomas
I had a terrible experience with this company. They kept changing coordinators, so I couldn't get a hold of anyone. It was a mess - nobody knew what was happening, no communication within the organization. As a result, we didn't get the product installed and we don't even use their equipment. Stay away from this company, it's been a complete disaster.
1 week ago
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